Effective date: 21 October 2026
Please agree the full itinerary, vehicle, total price and any payment or cancellation conditions with our team before confirming a booking. A website enquiry or calculator result alone does not reserve a vehicle.
1. Service provider and contact
Easy Car Gambia is operated by ONLY GREEN, a business in The Gambia. Postal correspondence: ONLY GREEN, P.O. Box 3526, Serekunda, The Gambia, West Africa. The postal address is not a pickup location.
Contact our local team on WhatsApp: +220 796 4075 or +220 343 8712.
2. Our transport service
The website advertises private vehicle and minibus hire with a driver, airport transfers and private journeys. Self-drive hire is not offered through this website. Availability depends on the date, route, suitable vehicle and driver.
Vehicle photographs identify our advertised fleet. The specific vehicle, usable passenger capacity, luggage allowance, air conditioning if required, accessibility needs and any child-seat requirements must be confirmed before booking. Please tell us the full group size, including children. Passengers must use available seat belts and follow reasonable safety instructions; the agreed vehicle capacity must not be exceeded.
3. Enquiries and booking confirmation
Send the date and time, pickup point, destination, passenger count, luggage needs and whether a return journey is required. For airport pickups, include the flight number and scheduled arrival time.
Our team will confirm availability and provide a quote. A booking is confirmed only when both you and our team have expressly agreed the itinerary, vehicle or vehicle category, total price, inclusions, pickup arrangements and any applicable payment and cancellation conditions in a written message. A submitted enquiry, a prepared WhatsApp message or an automatic acknowledgement is not a booking confirmation.
4. Quotes and indicative calculations
Any displayed guide price or calculator result is an indicative estimate for the details entered, not a guaranteed final quote. The final price may depend on the vehicle, distance including necessary positioning or return travel, driver time, fuel, waiting time and route-specific costs.
Before you confirm, ask for the full price and an explanation of what is included. Ferry fares, priority or VIP ferry services, border-related charges, parking, tolls, attraction admission, meals and accommodation are included only if expressly listed in your confirmed quote. Prices are quoted in Gambian dalasi (GMD) unless another currency is expressly agreed.
Once a booking price is agreed, any extra journey, additional waiting or other price change must be explained and agreed with you before the extra service is provided. A later website price update does not by itself change your confirmed booking price.
5. Payment
Payment method, currency, due time and any deposit must be stated and agreed before booking confirmation. There is no online card-payment facility on this website. Do not send payment-card details through the enquiry form or WhatsApp. If another currency is accepted, agree the conversion rate and payable amount before payment.
6. Airport pickups and waiting
Please agree the meeting point and share any flight or arrival changes as soon as possible. The confirmation should state any included waiting time and the cost of additional waiting, if applicable. Do not assume unlimited free waiting or automatic flight monitoring. If you cannot find your driver, contact our local team immediately.
7. Fathala, Senegal and other cross-border trips
Cross-border transport is subject to the route being available and the necessary passenger, vehicle and driver documents or permissions being in place. You are responsible for checking and holding the personal travel documents, visas and entry permissions applicable to you; our team must confirm the transport arrangements before the journey is booked.
Ask whether the agreed trip includes a return journey, ferry crossings, border-related charges and Fathala admission or activities. Transport does not automatically include attraction tickets or guarantee entry, wildlife sightings or activity availability. Border procedures, ferry queues and operating conditions can affect journey time.
8. Changes, cancellations and missed pickups
Contact us promptly if you need to change or cancel. A new date, route or vehicle is subject to availability and an agreed revised quote where needed.
Any deposit, cancellation deadline, cancellation charge, refund condition or missed-pickup charge must be clearly provided and agreed before confirmation. This page does not impose a fixed cancellation fee or declare all deposits non-refundable. Applicable mandatory consumer rights continue to apply.
If we are unable to provide a confirmed service, we will contact you to discuss an acceptable alternative or a refund of amounts paid for the service we cannot provide, subject to applicable law. We will not substitute a materially different vehicle or service without your agreement.
9. Delays, safety and belongings
Travel times are estimates and may be affected by traffic, road conditions, weather, ferries and border procedures. Allow suitable time for flights and onward connections. Tell us about timing requirements before booking so that a suitable pickup time can be agreed.
Please keep valuables and essential documents with you and check the vehicle before leaving. Report lost items promptly. No term here excludes liability that cannot lawfully be excluded or restricts your mandatory rights.
10. Questions and complaints
Contact either local WhatsApp number with your booking date, route and a description of the issue so we can investigate. You can also write to our postal address. We will assess the circumstances and discuss an appropriate resolution; this does not prevent you from exercising any statutory right or using an available complaint procedure.
11. Personal information
Our Privacy Policy explains how we handle enquiries, booking information and WhatsApp communications. Please provide only information needed for your journey.
12. Applicable rights and updates
The service is provided in The Gambia. Applicable law, including any mandatory consumer rights that apply to your booking, remains in effect. Nothing on this page removes such rights or requires you to waive a legal remedy.
We may update these website conditions for future bookings. Changes will not retrospectively replace conditions already agreed for a confirmed booking without your agreement, except where required by law.